Terms of Use

Applies to: VENEQA FOH / VENEQA Mobile Pro / VENEQA Mobile
Last updated: 30 August 2026

These Terms of Use (“Terms”) govern use of VENEQA FOH and VENEQA Mobile (together, the “Service”). By using the Service, you agree to these Terms.

1. Definitions

“VENEQA FOH” — the desktop audio measurement / tuning software we provide
“VENEQA Mobile Pro” — the iOS app with PC link features
“VENEQA Mobile” — the standalone iOS measurement app (no PC link)
“we” / “us” — Masahiro Hayakawa (VENEQA), provider of the Service

2. License

We grant you a non-exclusive, non-transferable right to use the Service. Intellectual property in the Service remains with us or our licensors.

You may not reverse engineer, crack, unlawfully modify, or redistribute the Service except where mandatory law allows.
Desktop and mobile editions may be sold separately; purchase and license scope follow the applicable store / sales term
This license continues until terminated. It will terminate automatically if you materially breach these Terms.

3. Measurement results

Values, plots, and analyses shown or sent by the Service are reference information to support acoustic decisions. Accuracy can vary with environment, device mic characteristics, calibration, and OS audio processing. You are solely responsible for verifying measurement results before relying on them.

Do not rely on the Service alone for safety, legal, construction, or show-critical final decisions.
We do not warrant accuracy, completeness, or fitness for a particular purpose.
You are solely responsible for deciding whether and how to rely on measurement results.

4. Pro PC link

VENEQA Mobile Pro can send measurement data to a PC on the network you configure. Choosing the destination, securing your local network environment, and managing the receiving PC are your responsibility.

5. Prohibited use

Illegal use or use contrary to public order
Infringing our rights or those of others
Interfering with operation of the Service
Unauthorized access or imposing unreasonable load
Unlawful recording, eavesdropping, or other privacy violations using the Service
Using the Service in a manner that violates applicable laws or third-party licenses
Using or exporting the Service in violation of applicable export control or sanctions laws.

6. Support

Support scope, duration, and method follow the sales materials or other terms we publish. OS updates, hardware differences, device differences, or network conditions may limit some features.

7. Disclaimer

To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from use of (or inability to use) the Service, except in cases of our willful misconduct or gross negligence. Nothing in these Terms limits rights that cannot be waived under mandatory consumer or other law.

8. Changes and discontinuation

We may change these Terms or the Service. Material changes will be announced in an appropriate way. We may suspend or discontinue the Service for maintenance, technical reasons, legal requirements, or any other reasonable cause.

9. Governing law

These Terms are governed by the laws of Japan. Subject to mandatory consumer protections where you live, the courts with jurisdiction over our domicile shall have exclusive jurisdiction as court of first instance for disputes relating to the Service.

10. Purchases and refunds

Paid downloads and in-app purchases made through the App Store are processed by Apple and are subject to Apple’s terms, purchase conditions, and refund policies. We may not be able to cancel or refund App Store charges ourselves.

Purchases of VENEQA desktop software and other products or services for which Paddle is used as the payment service are processed by Paddle. Such purchases are subject to Paddle’s terms, purchase conditions, and applicable refund policies.

Refunds, cancellations, payments, and other matters relating to purchases made through Paddle are subject to Paddle’s terms and the conditions presented at the time of purchase.

Except where otherwise required by applicable law, we are not responsible for independently refunding or cancelling payments processed by Apple or Paddle.

For seller identity, address, and Japan-facing commercial disclosures, see Commercial Transaction Disclosure (Japanese: 特定商取引法に基づく表記).

11. Contact

Questions about these Terms:
Email: info@veneqa.audio