VENEQA Website Privacy Policy

Last Updated: August 30, 2026

VENEQA (Operated by Masahiro Hayakawa) (“VENEQA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or use the VENEQA website at https://veneqa.audio (the “Website”).

This Privacy Policy applies to the Website only. For information about how VENEQA software and mobile applications handle audio, measurement data, and other information, please refer to our separate VENEQA Software & App Privacy Policy.

1. Information We May Collect

Depending on how you use the Website, we may collect the following information.

Information You Provide

When you voluntarily provide information to us, such as when contacting us, we may collect:

  • Your name
  • Email address
  • The contents of your inquiry or message
  • Any other information you choose to provide

We use this information only for the purposes described in this Privacy Policy or as otherwise permitted by applicable law.

Information Collected Automatically

When you visit the Website, certain technical and usage information may be collected automatically through the Website and third-party services used on the Website.

This may include:

  • Browser type and version
  • Operating system
  • Device type
  • Approximate geographic location
  • Pages viewed
  • Date and time of access
  • Session and usage information
  • Referring website or page
  • Other technical information necessary for website operation, security, and performance

This information is generally used in an aggregated or statistical manner and is not intended to identify you personally.

2. Google Analytics

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to understand how visitors use the Website and to improve its content, functionality, and performance.

Google Analytics may collect information such as:

  • Approximate geographic location
  • Browser and device information
  • Pages viewed
  • Session information
  • Website interactions and events
  • Information about how visitors arrived at and used the Website

Google Analytics may use first-party cookies, including the _ga cookie, to distinguish users and sessions for measurement purposes.

Google Analytics does not record or store users’ IP addresses in its Analytics property. IP addresses may be used during data collection to determine approximate geographic information and are discarded before the data is recorded or stored by Google Analytics. (Google Support)

We use Google Analytics for website analytics and service improvement. We do not intentionally send personally identifiable information, such as names or email addresses, to Google Analytics.

For more information about how Google Analytics collects and processes data, please refer to Google’s Privacy & Termsand Google Analytics’ privacy documentation.

3. Cookies and Similar Technologies

The Website may use cookies and similar technologies for essential website functionality, security, performance, and analytics.

In particular, Google Analytics may use first-party cookies to measure website usage and distinguish users and sessions.

You may control or disable cookies through your browser settings. You may also use Google’s available tools to opt out of Google Analytics data collection. (Google support)

Disabling cookies may affect certain functions of the Website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

4. How We Use Information

We may use information collected through the Website for the following purposes:

  • To operate, maintain, and improve the Website
  • To respond to inquiries and provide customer support
  • To provide information about VENEQA products and services
  • To provide software downloads and related content
  • To understand Website usage and improve our services
  • To maintain website and system security
  • To detect and prevent unauthorized access, fraud, abuse, or other harmful activity
  • To comply with applicable laws and legal obligations

We do not intentionally use Website analytics data to identify individual visitors.

5. Product Purchases and Third-Party Services

The Website may provide links to or integrate with third-party services for purposes such as product purchases, payment processing, software distribution, hosting, analytics, or other website functions.

When you purchase VENEQA products through a third-party service, the information required to process the transaction may be collected and processed by that service in accordance with its own privacy policy and terms.

For purchases processed through Paddle, payment and transaction-related information may be processed by Paddle as the Merchant of Record. VENEQA does not directly handle or store your complete payment card information.

The processing of personal information by third-party services is subject to their respective privacy policies and terms.

6. Downloads and Software Use

The Website may provide downloads of VENEQA software, demo versions, documentation, or other digital content.

Downloading a file from the Website may result in the collection of technical information by our hosting provider or other infrastructure providers, such as IP address, access time, and download request information.

Information collected through the use of VENEQA software or mobile applications is governed by the separate VENEQA Software & App Privacy Policy.

7. Third-Party Links

The Website may contain links to third-party websites and services, including app stores, payment services, social media platforms, and other external websites.

VENEQA is not responsible for the privacy practices, content, or security of third-party websites or services.

We recommend reviewing the privacy policies of any third-party websites or services before providing them with personal information.

8. Information Sharing

We do not sell or rent your personal information to third parties.

We may share information with third-party service providers when reasonably necessary to operate the Website or provide services to you, including providers of:

  • Website hosting and infrastructure
  • Payment processing
  • Software distribution
  • Website analytics
  • Security and fraud prevention
  • Email and communication services

We may also disclose information where required by applicable law, regulation, legal process, or governmental authority, or where reasonably necessary to protect the rights, property, or safety of VENEQA, our users, or others.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The retention period may vary depending on the type and purpose of the information.

Analytics data collected through Google Analytics is subject to the data retention settings configured for our Google Analytics property.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of information.

11. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information, where legally permitted
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is processed

To exercise applicable rights or ask questions about your personal information, please contact us using the information provided below.

12. Children’s Privacy

The Website is not intended to knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate consent where such consent is required by applicable law, we will take reasonable steps to delete the information.

13. International Data Transfers

Some third-party service providers used by the Website may process information in countries outside your country of residence.

Where required by applicable law, we will take appropriate measures to ensure that such transfers are conducted in accordance with applicable data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our services, applicable laws, or our privacy practices.

The latest version will be made available on this page, and the “Last Updated” date will be revised accordingly.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy, to the extent permitted by applicable law.

15. Contact

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

VENEQA
Operated by Masahiro Hayakawa
Osaka, Japan

Email: info@veneqa.audio

Website: https://veneqa.audio